Frequently asked questions

Straight answers on speed, cost, vetting and what happens if it goes wrong.

For customers

You tell us what you need, your postcode and when you need it. We instantly alert vetted local providers who cover your postcode and do that job. The first one who is free accepts, you get their name, number and ETA by text and email, and they come to you today. There is no quote round and no waiting for callbacks.
For live areas and popular categories, most requests are accepted within minutes because providers are pinged in waves until one says yes. If nobody accepts within our time limit, we tell you straight away rather than leaving you hanging, and any same-day fee you paid is refunded automatically.
It is same day. You can ask for someone as soon as possible, later today, or this evening. We do not take bookings for next week - that is what every other directory is for.
The provider quotes you a price in the chat before anything is agreed. To confirm the booking you pay a small booking fee of 5% of that quote to SomeoneToday, and you pay the provider the rest directly. There is nothing to pay until you have a quote you are happy with.
Every provider is reviewed by us before they can accept jobs. We confirm identity and contact details, ask for insurance and the certifications their trade requires (for example Gas Safe for boiler engineers or an SIA licence for door staff), and we remove providers who let customers down.
We are live across Essex and Greater London, zone by zone. Type your postcode on the request page and we will tell you instantly whether your area is live. If it is not yet, you can still submit the request and we will text you the moment a provider covers your postcode.
Tell us from your tracking page and we will re-dispatch your request immediately at no extra charge and deal with the provider. Reliability is the whole point of this service, so no-shows are removed.
The first available vetted provider takes your request and sends you a quote. If the quote is not right you can decline it and we move straight on to the next provider - nothing is charged until you accept a quote.
Until a quote is accepted, all contact goes through the chat on your tracking page. That keeps pricing honest, keeps a record if anything goes wrong, and stops your number being passed around. Once you have accepted a quote and paid the booking fee, contact details are shared both ways.
Nothing. No joining fee, no subscription, no lead fees. You quote your price, the customer pays a small booking fee to us to confirm, and you keep 100% of your quote. No leads to buy, no dead enquiries.
Yes. Sign up, pick the nearest category, and use the "request a niche" box to tell us what you do. We add new categories as providers request them.
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